A fiber that provides our backhaul connection from the Middleton-Maple Rapids-Perrinton area was damaged and caused the outage experienced on Monday. It apparently is damaged in an area with shooting/hunting and may have possibly been shot.
A backup circuit was installed and provided services to the area while the fiber was being fixed. We switched all traffic from the area to the fiber around 8pm and will continue to monitor the circuit.
The backup circuit will be left in place as a pre-caution if other damage occurs.
This fiber that was damaged had several other telephone companies traffic on it, not just Mutual Data traffic.
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We need to move some equipment in the office. Service work will begin at 10AM and there will be some intermittent outages as we move equipment and then power back up.
Should be all done by 11pm.
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Christmas Eve- 9AM to 2PM
Christmas closed
New Years Eve- 9AM to 2PM
New Years day- closed
We will be doing some work on Christmas day in the afternoon. Moving some equipment. Small outages but nothing that should be more then 15 minutes at a time.
Thank you for being part of the Mutual Data family!!! Here's to a bigger better 2010!!
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We finished the migration to the new server this afternoon. We had been working on this after 10PM but the problems with the server forced us to move up the switchover.
http://oldmail.mutualdata.com:8383/Login.aspx is the address for the old server if you need to check for any mail that was received during the switchout. It will stay up as long as possible, but probably not more then 3 days.
The new server is very fast and all performance issues we experienced lately should be resolved now.
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Our mailserver crashed this morning and we have restored from backup. We had some accounts that had to have passwords reset. We created default passwords and have been calling folks to get the account password restored. If you can send and receive email then all is well. This only affected the mutualdata.com domain email accounts.
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