Middleton-Rainbow Lake- Maple Rapids outage update 
Saturday, November 1, 2008, 12:57 PM
1. There has been an intermittent problem with a part of the backhaul in Middleton that has caused some issues with connectivity in the Middleton/Maple Rapids networks. A power supply was replaced on Saturday which we hope was the problem. Other items have already been ruled out for this failure. We also spent Friday working on removing this part of the network equipment by switching it to a fiber cable. Should be switched out by end of next week.

2. The backup power unit (UPS) locked up at our Rainbow Lake site around 11 pm on Friday. Unit was reset and system access was restored.

It should be noted that some sites we do not have 24 hour access and unless the site owner contacted us to fix the problem , we have to wait till daybreak to access the site.


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Price/Service levels 
Friday, September 19, 2008, 10:05 AM
Just a reminder that our service levels/ price are as follows:


BROADBAND PRICE SPEED
Basic $28.95 *up to 500k
Advanced $38.95 *1Mbps/500kbps
Power User $48.95 *1Mbps QOS, Min. CIR


If you want to drop down to the $28.95 rate just call the office or email support00@mutualdata.com and the change can be made.



*all speeds are up to and are not guaranteed; speeds listed are download by upload; if you work from home and have high packet or high bandwidth needs, the higher rate may be required ($48.95 versus $38.95). Trees and obstructions do affect your throughput.

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email stats 
Friday, September 19, 2008, 10:00 AM
Since April 2008 our spam filtering has handled the following email:
Total Day Hour
Blocked 17,715,849 56,007 4,949
Blocked: Virus 506 1 0
Rate Controlled 2,906,668 16,181 1,943
Quarantined 101,193 246 40
Allowed: Tagged 0 0 0
Allowed 461,856 1,150 258

Total Received 21,186,072 73,585 7,190

Which works out to be delivering only 2% of mail as valid ( allowed/total)

98% was junk or had to be quarantined for some reason.





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power outages for this week.....  
Wednesday, August 20, 2008, 04:54 PM
We had two power outages today

First a dump truck pulled the wires down at the Gilson road and Colony road tower location.

Second, a Fedex truck caught some Verizon wires and pulled off the power and wiring on our downtown location.

Both have been repaired.
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Consumers Energy repairs completed 
Saturday, August 16, 2008, 07:08 AM
Most of St. Johns was without power Friday night as Consumers Energy did repair work on the power station. As of this morning all systems are reporting back online.




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